Awards

awardsAlphapage is proud to be recognized numerous times by our industry peers.

Association of TeleServices International (ATSI)

  • Alphapage has been honored with the exclusive ATSI Award of Excellence for the 10th consecutive year (2015). This award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call center services, including telephone answering and message delivery across North America and the UK. Now an eight-time winner, Alphapage, LLC earned the Ruby Award for eight consecutive years of world-class customer service.

    Independent judges are contracted by ATSI to evaluate message services over a six-month period. The criteria for scoring include: courtesy, response time, accuracy and overall service to their clients. If the company scores 80 percent or better in ALL categories, they are presented with the coveted ATSI Award of Excellence. ATSI extends its congratulations to the staff of Alphapage, on their proven quality service to their customers.
  • Alphapage received top honors in the Association of TeleServices International (ATSI) 2011 award competition, garnering the highest ranking of any telephone answering service provider in the country.

    “We are delighted to be recognized as best of the best in this year’s competition, said Joe Bean, Alphapage president. “This award is a reflection of our extraordinary commitment to ensuring the highest level of customer care on every call. Our clients -- which range from doctor offices to property management companies to retail ordering services—continue to benefit from the strong customer relationships we are able to generate on their behalf.”

    The ATSI competition measures the skills of professional call center agents throughout North America and the UK. The criteria for scoring include: courtesy, response time, accuracy and overall service to their clients. Alphapage achieved the highest score in the competition for 2011. The company has been ranked in the top tier of answering service companies nationwide for six consecutive years. Independent judges are contracted by the national call center trade association to evaluate message services. “This ‘secret caller’ program is an intense program extending throughout the year with test calls being made to registered participants and handled by random agents,” said ATSI President Michael Fultz.


Committed to our Industry

Alphapage is actively involved in maintaining best-practice industry standards through active participation in industry trade associations. We have been a member of both the National Amtelco Equipment Owners Association (www.naeo.org) and The Association of Teleservices International (www.atsi.org) for over two decades. We are also proud members of the Denver/Boulder Better Business Bureau and the Denver Metro Chamber of Commerce.

 

e8155ba0 8ce5 4397 ac25 43fb008fa3d7     amtelco     atsi

Free Quote

Invalid Input
Invalid Input
Invalid Input
Invalid Input
Invalid Input






Invalid Input

Invalid Input


Invalid Input
Invalid Input
Invalid Input